The Problem
Insurance companies are increasingly offering their customers access to digital care services in order to improve access to preventative care and reduce overall costs.
The Challenge
ABC health insurance provider wants to provide its customers with new digital care app in order to provide a more personalized experience and access to preventative care.
APP's Main Features
Our Features
Research
Access & Convenience
Delivering care remotely allows mental health providers to reach more people
Mood Disorder Rates
21.4% U.S adults experience any mood disorder at some time in their lives.
Patient's Satisfaction
Patients have reported high levels of satisfaction with feeling heard, having time to ask questions, being included in decision making, and feeling their concerns were addressed through telepsychology.
Who exactly is using our product?
Meet Daphne
Daphne wants to feel prepared and have all her needs addressed during her personalized therapy session.
We utilized our research to craft a solution.
Design
Constraints - We followed Material 3 Design System.
Solution
Home Screen
Home combines all aspects and sections the app has to offer. It will update based on your data.
Solution
Appointments
Check-ins
Have all your concerns and needs understood before your session.
Solution
Session Prep
Home combines all aspects and sections the app has to offer. It will update based on your data.
Solution
Session Prep Notes
Add additional notes to remember all information.
key learning & next steps
Working in a cross functional team.
Communicating and assigning roles beforehand.
Handoffs
Incorporate our feature and integrate with the rest of the app.